Fixing Disconnection Issues in Phasmophobia Fixing Disconnection Issues in Phasmophobia

Fixing Disconnection Issues in Phasmophobia

If you are experiencing disconnection issues in Phasmophobia, try the following troubleshooting steps to stabilize your connection and resolve potential network-related problems.

🔄 1. Restart and Check Your Network

  1. Restart your Wi-Fi router or modem.
  2. Restart Steam and ensure your internet connection is stable.
  3. If using Wi-Fi, try switching to a wired Ethernet connection for better stability.

🛑 2. Disable Firewall/Antivirus Software

Some security software can block network access for Phasmophobia. Try temporarily disabling your firewall and antivirus, or add an exception for Phasmophobia.

How to Disable Windows Firewall:

  1. Open Windows Search and type Windows Defender Firewall.
  2. Click Turn Windows Defender Firewall on or off from the left menu.
  3. Under both Private network settings and Public network settings, select Turn off Windows Defender Firewall (not recommended).
  4. Click OK, then try launching Phasmophobia.

How to Add an Exception in Windows Firewall:

If you don't want to disable the firewall entirely, you can allow Phasmophobia through it:

  1. Open Windows Defender Firewall.
  2. Click Allow an app or feature through Windows Defender Firewall.
  3. Find Phasmophobia on the list (or click Change Settings → Allow another app → Browse for Phasmophobia’s .exe file).
  4. Ensure both Private and Public boxes are checked.
  5. Click OK, then restart the game.

How to Disable Antivirus (Bitdefender/Norton/Other Security Software):

Different antivirus programs have their own methods, but here’s a general way to disable them:

  1. Locate the antivirus icon in the system tray (bottom-right of your screen).
  2. Right-click it and look for options like Pause Protection, Disable Antivirus, or Exit.
  3. If asked, choose Disable Until Restart or Temporarily Disable.
  4. Try running Phasmophobia and see if the issue persists.

⚠️ If disabling the antivirus fixes the issue, add an exception for Phasmophobia in the antivirus settings instead of keeping it disabled!

🌍 3. Check for Network Restrictions

  1. Ensure your network provider or ISP isn't imposing restrictions.
  2. If using a college/university network, it may block certain ports required for Phasmophobia.
  3. Region Sanctions: Some countries may restrict gaming traffic.

Fix: If you keep getting kicked from lobbies after creating a game, try switching networks (e.g., using a mobile hotspot).

🛡️ 4. Use a VPN (if needed)

If all else fails, try using a VPN to bypass network restrictions.

⚠️ Make sure to check your local laws regarding VPN usage before proceeding! ⚠️

⚙️ 5. Additional Fixes

If you're still having issues, try these advanced solutions:

🔁 5.1 Restart Network Using Windows Network Reset

  1. Right-click the internet icon in the bottom-right corner of your desktop.
  2. Select Network and Internet Settings.
  3. Click Advanced Network Settings.
  4. Select Network Reset.
  5. Click Reset Now, then restart your computer.

🔥 5.2 Allow Phasmophobia Through Windows Firewall

  1. Open Windows Search and type Windows Defender Firewall.
  2. Select Advanced Settings.
  3. Click Inbound Rules → Select New Rule.
  4. Choose Port, then select TCP.
  5. In Specific Local Ports, enter:27015-27030, 27036-27037
  6. Click Next until you reach Description, name it Phasmophobia TCP.
  7. Repeat steps 1-6 for UDP, but use the following ports instead: 4380, 27000-27031, 27036
  8. Name this rule Phasmophobia UDP.
  9. Restart your PC and try launching the game again.

🌎 5.3 Set Up Google DNS

Using Google DNS can improve connection stability:

  1. Open Network and Internet Settings.
  2. Navigate to Advanced Network Settings → Change Adapter Options.
  3. Right-click your active network connection and select Properties.
  4. Scroll to Internet Protocol Version 4 (TCP/IPv4) and click Properties.
  5. Select Use the following DNS server addresses:
    • Preferred DNS Server: 8.8.8.8
    • Alternate DNS Server: 8.8.4.4
  6. Click OK, then restart your PC.

🛠️ Final Steps

After trying the above solutions:

  • Restart your PC and router.
  • Launch Phasmophobia and check if the issue persists.
  • If issues continue, try contacting your ISP or Phasmophobia Support.